10 Tools For Conducting User Interviews

We recently did a list of tools for conducting user focus groups. This list is very similar to that list with some overlap, but nonetheless there are a few differences so here is another list. This list has some tools that are for one-on-one actions.

Calendly

Calendly is an online scheduling tool that allows users to book interview slots with you at their convenience. You can set up custom questions and reminders to ensure that participants are prepared for the interview.

URL: https://calendly.com

Ethnio

Ethnio is a platform that provides tools for recruiting participants for user interviews. It allows you to set up screener questions to filter out participants who do not fit your criteria, and it integrates with many other research tools.

URL: https://ethn.io

Intercom

Intercom is a messaging platform that can be used for conducting user interviews. It allows you to message users and ask them questions in real-time, and it also provides tools for scheduling interviews and analyzing feedback

URL: https://www.intercom.com

Lookback

Lookback is a user research platform that provides tools for conducting remote user interviews. It allows you to record interviews, capture user behavior, and analyze feedback all in one platform.

URL: https://lookback.io

Zoom

Zoom is a popular video conferencing tool that can be used for conducting remote user interviews. It provides high-quality video and audio, and it also allows you to record interviews for later analysis

URL: https://zoom.us

Skype

Skype is another video conferencing tool that can be used for conducting remote user interviews. It allows you to conduct interviews with up to 50 participants, and it also provides screen sharing and chat features.

URL: https://www.skype.com/en

Google Meet

Google Meet is a video conferencing tool that can be used for conducting remote user interviews. It allows you to conduct interviews with up to 250 participants and also provides real-time captioning features.

URL: https://meet.google.com

Voxpopme

Voxpopme is a video feedback platform that allows users to record short video responses to your interview questions. It provides a unique way to gather feedback and insights from users.

URL: https://www.voxpopme.com

Usabilla

Usabilla is a feedback and insights platform that provides tools for conducting user interviews. It allows you to create custom questions and feedback forms and provides analytics tools for analyzing the results.

URL: https://usabilla.com

SurveyMonkey

SurveyMonkey is an online survey platform that can be used for conducting user interviews. It allows you to create custom surveys and questionnaires, and provides analytics tools for analyzing the results.

URL: https://www.surveymonkey.com